24/7 inbound answering
Every call answered instantly — after hours, weekends, holidays, and the middle of your busiest morning.
AI Voice Receptionist
Available nowAn AI receptionist that answers every call your team can't.
Solvio builds and manages inbound AI voice agents for Australian service businesses. The agent answers 24/7, captures the caller's details and the job, qualifies urgency, and notifies your team instantly — so a busy morning or an after-hours emergency never turns into a lost lead. Your team stays in control and confirms every job.
Actively delivered today for trades, clinics, and property teams. Every plan starts with a free two-week live trial on your real line.
Why it matters
What this changes for your business.
Capture every enquiry
Respond when your team is busy, closed, or already on another call — the moments most leads are lost.
Protect the customer experience
A calm, natural Australian voice with your business rules — not a generic call-centre script or an answering machine.
Reduce admin load
Every call becomes a structured summary: caller details, job description, location, urgency — ready for your team to act on.
What we build
Capabilities, in plain terms.
Capture & notify
Structured caller details — name, number, address, job, urgency — sent to your team by SMS and email within moments.
Intent qualification
Emergency, booking, quote, or general enquiry — triaged with your rules so urgent work reaches your team first.
Service-area checks
Postcode-aware answers, so callers outside your service area are handled politely without wasting your team's time.
How it works
From first conversation to launched system.
- 01
Map the calls
We define your caller intents, capture fields, urgency rules, service area, and who gets notified — in one working session.
- 02
Build and test the agent
We configure the agent around your business, tune the voice experience, and test it against your real call scenarios.
- 03
Trial on your real line
Two weeks live on your after-hours or overflow line, free. Then we review the lead log together and you decide.
Pricing
Flat monthly pricing. No per-minute surprises.
Priced well under a part-time receptionist — and under comparable managed AI services. Month to month, no lock-in, 30 days notice. Prices ex-GST.
Capture
$199 per month
Every call answered and every lead captured and sent to your team.
- 24/7 inbound answering
- Capture & notify (SMS + email)
- Fair-use inclusion: ~200 calls or 300 min/mo
- Monthly lead report
Most popular
Qualify
$349 per month
Capture plus triage: emergencies flagged, enquiries qualified, callers checked against your service area.
- Everything in Capture
- Emergency / booking / quote triage
- Service-area (postcode) checks
- 1 automation workflow included
- Fair-use inclusion: ~400 calls or 600 min/mo
Operate
$799 per month
For higher call volumes and teams that want custom workflows and routing.
- Everything in Qualify
- Custom workflows & multi-recipient routing
- Up to 3 automation workflows included
- Fair-use inclusion: ~1,000 calls or 1,500 min/mo
Every plan starts with a free two-week live trial on your real overflow or after-hours line — see the lead log before you pay anything. All prices AUD ex-GST, month-to-month, no lock-in.
Roadmap
In development — voice clients get first access
We build in the open and only sell what ships. These capabilities are in active development and roll out to existing clients first:
Calendar booking
Direct appointment booking against your real availability, with your team keeping final confirmation.
Live call transfer
Warm transfer of urgent calls to an on-call team member. Today, urgent calls trigger an immediate notification instead.
Outbound follow-up
Reminder and follow-up calls for missed enquiries and no-shows, built on the same compliance-first foundations.
Works with
Connected to what you already use.
- Your existing phone number
- SMS notifications
- Email notifications
- CRMs
- Calendars (roadmap)
- Job management tools
Questions
Asked before, answered honestly.
Who confirms the bookings and jobs?
Your team does — always. The agent captures and qualifies; it never commits your business to a price, a time, or a diagnosis. It is a safety net for your reception, not a replacement.
Can the agent transfer calls to a human right now?
Not yet — live transfer is in development. Today, urgent calls are flagged as emergencies and your team is notified immediately by SMS, which for most clients is faster than hoping the right person is free to take a transfer.
What happens after the two-week trial?
We sit down with the log of every lead the agent captured and you decide. If it hasn't obviously paid for itself, we switch it off — no charge, no hard feelings.
Do I need to change my phone number?
No. The agent picks up on your existing number — typically on your after-hours line or as overflow when your team can't answer in time.
Next step
Bring the workflow. We will map the system.
Tell us how calls and follow-up work today, and we will show you exactly what Solvio would change — with a live demo, not a slide deck.